Qualcomm Customer Quality Engineer for RFFE Senior Engineer to Staff Engineer in Seoul, South Korea
Qualcomm CDMA Technologies (Korea) YH
Engineering Group, Engineering Group > Quality Assurance Engineering
Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in.
Responsible for planning, implementing, and managing compliance of design, manufacturing, and production processes with internal and external safety, quality, and regulatory standards requirements for worldwide distribution. Designs, implements, and maintains methods and procedures for inspecting, testing, and evaluating the precision and accuracy of design, production processes, production equipment, and finished products. Performs analysis of reports and data to identify trends and recommend updates or control changes to quality standards and procedures when necessary. Ensures quality integration into the overall functions of design, development, process, and production.
Focus on local mobile customers and manage customer quality issue solution for all RF Frond End products (initial RMA analysis and whole RMA process following up) from customer R&D, mass production to field return
Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. May require basic negotiation and influence, cooperation, tact, and diplomacy, etc. regarding the status of quality issues or any requests
Building good relationship with local customer for problem solving, quality improvement, quality performance tracking and customer satisfaction
Working with local Application Team closely for system level quality issue problem solving solution
Cooperating with global CQE/PQE and related team for quality issue following up and worldwide CQE strategy implementation
Working with local sales/ Customer Service/ Engineering team closely especially for customer related PCN notification and following up
Surveying key customers frequently for quality review, QBR meeting
Supporting more offshore facilities of worldwide customers
Supporting CQE Lab maintenance and conduct initial analysis for suspected defects
Minimum 4 years of working experience as CQE/SQE or FAE for RF devices with a good technical understanding on PA theory and RF basic, be accomplished in RFFE product quality standard/requirement, and strong skills in problem solving for system level quality / application issue
Capable to use statistical analysis programs to manage quality metric data and conducts moderate to highly complex analyses on a single complex project
Strong interpersonal communication skill with customer and internal team
Team work for problem solving conducting research and investigation to find the cause of problems or flaws in products, independently; identifies possible solutions
Proficiency in English
Familiar with quality management system
Afford for frequent domestic and oversea travel
Being honesty and initiative
Frequently transports between offices, customer sites
Performs required tasks at various heights (e.g., standing or sitting).
Monitors and utilizes computers and test equipment for more than 6 hours a day.
Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.
Bachelor's degree in Electronics engineering, Applied Sciences, Information Systems, Computer Science, or related field
5+ years Quality Engineering/Hardware Application Engineering or related work experience in Semiconductor industries
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