Job Information
Qualcomm Vice President, Quality and Reliability in San Diego, California
Company:
Qualcomm Technologies, Inc.
Job Area:
Operations Group, Operations Group > Quality
General Summary:
Reporting to a Qualcomm Senior Vice President this Vice President, Quality and Reliability will be responsible for the below activities.
Responsibilities include:
Provide overall Quality Leadership for Qualcomm. Define quality goals and metrics and drive overall quality improvement.
Set direction for and directly manage the following groups: Customer Quality Engineering, Supplier Quality Engineering, Quality Systems, Reliability Engineering and Software Quality Engineering.
Lead all quality related interactions with customers. Understand customer requirements and expectations.
Collaborate with sales and customer engineering teams to ensure customer requirements are understood and incorporated into Quality Management processes.
Define and execute world class quality systems that support customers: Global RMA system, customer information requests, customer contract reviews, customer NPI support, quarterly quality reviews with key customers, PCN/EOL process, Issue resolution processes (Corrective Action, Preventive Action, 8D), etc.
Lead Supplier Quality Management to in ensuring the quality performance of key suppliers. Define supplier quality metrics and targets and meet with key suppliers quarterly to review them.
Drive supplier Quality Management initiatives including audits, performance evaluation and continuous improvement. Drive suppliers to implement best practices in SPC and FMEA. Ensure suppliers are TS16949 certified and capable to VDA6.3 audits.
Partner with PTE & Operations to establish, execute and maintain Quality strategies, Objectives and Processes.
Manage internal compliance to maintain industry quality standards. ISO9001-2000, ISO26262, etc. Provide leadership and guidance to functional groups to improve processes and drive continuous improvement and advise other departments on matters of compliances.
Manage and audit all quality activities to ensure compliance with internal, agreed upon customer’s specific requirements and corporate policies.
Develop training methods for quality awareness to ensure requirements are understood and practiced across the organization.
Define qualification requirements and procedures required to ensure product reliability. Drive on time completion of formal product reliability qualifications as a key part of the NPI process.
Define ongoing reliability requirements during high volume manufacturing.
Deliver world class product quality throughout the product lifecycle. Design quality into the NPI and HVM processes. Establish quality and reliability standard and test methods to ensure only good parts are shipped to customers.
Accountable for all aspects of the “Cost of Quality” to business processes, technology and operations. This role covers product development (hardware and software/controls), supply chain, procurement, manufacturing, as well as process quality in other departments that impact the overall Cost of Quality and business performance.
Responsible for Quality inputs to Corporate Environmental, Social and Government strategies.
Minimum Requirements:
Bachelor’s degree in Engineering, Physics, Material Science or a related technical field of study.
15+ years Quality and Reliability experience in complex technologies and volume manufacturing industries,
Requires 10+ years of semiconductor industry experience.
Preferred Requirements:
MBA or Master’s degree Engineering, Physics, Material Science or a related technical field of study.
Twenty (20) to 25+ years of experience in Quality / Supplier Quality in a manufacturing environment
Experience in implementing and managing Quality Control processes from Supplier Quality Engineering to Manufacturing Process Control and Product Quality with a focus on prevention rather than detection and correction.
Experience implementing Quality Management Systems and Quality system expertise a must. Examples: ISO 9001:2000 implementation, Statistical Process Control, Quality auditing.
Proven experience and strong capability in problem solving such as 6 sigma, 8-Discipline, 5-Why root cause analysis, DoE, etc.
Expert in industry quality standards.
Expert in general quality processes.
In addition to experience, the successful candidate will have demonstrated competencies in the following areas:
Analytical Skills: The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources.
Building Trusting Relationships: The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background.
Communication: The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing.
Creating the New and Different : The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data.
Decision Making : The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources.
Getting Work Done : The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles.
Technical Knowledge : Knowledge of program management methodology (e.g., planning, scheduling, tracking, execution). This includes the ability to effectively use program management tools to carry out the program management function.
Applicants : If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028) for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.
To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range:
$247,000.00 - $370,500.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer!
If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification